The HQMS helps us focus on exceeding client expectations, achieving client satisfaction and continuous improvement. We provide excellent services and deliver quality project outcomes to our clients by empowering Hatch's two most important resources which are people and knowledge.
Hatch's philosophy is to live by our Manifesto, the Quality Policy and our Vision which are integrated in the core Hatch Business Processes.
At Hatch we aspire to be leaders in achieving the highest attainable standard in Environment, Health and Safety which are prime values and will not be compromised.
We ask you to rate our performance on specific categories applicable to your project. We especially welcome additional comments and information that will help us to fine tune our current practices to better serve you.
Quality Policy [pdf, 98 KB]
Feedback surveys for clients:
Client Feedback Survey